Sooner or later, every organization will reach a stage of growth where it will need to review and transform its previously well-functioning processes to continue to meet the ever-increasing challenges of the market with increased efficiency. This year, EuroMACC has done the same. We have re-examined, reorganized and optimized our business processes, completely redesigned the organizational structure with efficiency in mind, and replaced the administrative software we have used so far with more modern ones. László Tiborcz, Chief Operating Officer, is responsible for the day-to-day, smooth operation of the renewed organization. We hope that the increased satisfaction of our current and new customers will reward our efforts to achieve a higher standard of service.